Adding a Custom Link to the Customer Account Page: A Step-by-Step Guide Using CustomerHub Menu Builder

Enhancing the navigation menu of your customer account page with custom links can improve user experience and engagement by directing customers to important external resources or internal content. In this step-by-step guide, we'll show you how to add a custom link to your customer account page navigation menu using the CustomerHub Menu Builder.

Step 1: Access the CustomerHub App

  1. Log in to your Shopify store's admin panel.
  2. From the left-hand side menu in the admin panel, click on "Apps."
  3. Find the CustomerHub app in your list of installed apps and click on it.

Step 2: Open the Customize Tab

  1. In the CustomerHub app dashboard, click on the "Customize" tab located in the top menu.

Step 3: Access the Menu Builder

  1. From the "Customize" tab, click on "Menu Builder".

Step 4: Add a Custom Link to the Navigation Menu

  1. In the Menu Builder interface, click the "Custom URL" button.
  2. Once the new menu item is added, click on "Edit" next to it.

Step 5: Customize the Custom Link

  1. In the "Link URL" field, add the URL of the external resource or internal content you want to link to.
  2. Update the menu text to reflect the content of the custom link.
  3. Customize the menu text translation if your store supports multiple languages.
  4. Add tags to the menu item if needed.
  5. Choose whether the custom link should open in the same window or a new window.
  6. Update the menu item icon to match the content of the custom link or to match your store's branding.

Step 6: Save Your Changes

  1. Once you have completed your customizations, click the "Save" button in the top right corner to save your changes.

Your custom link is now integrated into your customer account page navigation menu, providing your customers with easy access to important resources or content. With the CustomerHub Menu Builder, you can continue to enhance the user experience by adding additional custom links, Shopify pages, or app integrations as needed.