Frequently Asked Questions

Q: What are the basic steps to install the CustomerHub app?

A: To install the CustomerHub app, follow these simple steps:

  1. Install the app from the Shopify app store.
  2. Hit the 'Toggle on' Button. This will take you to the theme app extension and enable the app
  3. Click 'Save' in the top right corner.

Q: How do I disable or uninstall the CustomerHub app?

A: To disable the CustomerHub app, navigate to the 'App Embeds' section of the theme editor, toggle the app off, and click 'Save.' To fully uninstall the app, go to the 'Apps' > 'Apps and Sales Channel Settings' and click 'Uninstall' next to the CustomerHub app.

Q: Can I get support with the CustomerHub app installation process?

A: Yes, if you need assistance with the installation process, contact our support team at support@customerhubapp.com, and we will help you with the installation.