[Please ensure accounts are enabled. Not sure how? Enabling or disabling customer accounts in Shopify]

There's 2 reasons this can happen and both are very easy to fix:

1: Your store might be using a custom theme which just means our app got a little confused and wasn't able to find a place to hook onto. No worries though, just click on the 'Get in touch' button down below this article and let us know your store address and that after installation you can't see our app being displayed and we'll request access and get it all fixed up for you right away.

2: You might have (or previously had) another customer account app' installed that when uninstalled, left behind a bit of a mess of code. Not a worry though, just click on the 'Get in touch' button down below this article and let us know your store address and that after installation you can't see our app being displayed and we'll request access and get it all fixed up for you.

Feel free to toggle off the app in the same way you toggled it on. This will just make sure that your customers still land on the old page while we get the app up and running for you: