If you haven't already - start by clicking here to install the Customer Accounts Hub app.
Once it is installed on your shop, following these instructions to get setup:
1. Select the position of your websites main menu (this will determine where your customer account page is located)
2. Click "Continue"
3. Select between a light a dark theme
4. Click "Continue"
5. Select your brand or shops main color
6. Click "Continue"
7. Choose between our monthly or yearly plan (2 months free included with yearly)
8. Click "Active Monthly/Yearly"
9. Once the charges have been approved select "Install CustomerHub"
10. Ensure CustomerHub is toggled on
11. Click "Save" and you're done!
You should now see the Customer Hub app when you login as a customer and view your customer account page.
If you don't - please read below for further assistance.
- I've refreshed the customer account page after installing and can't see the CustomerHub app dashboard?
There's 2 reasons this can happen:
1: Your store might be using a custom theme which just means our app got a little confused and wasn't able to find a place to hook onto. No worries though, just click on the 'Get in touch' button down below this article and let us know your store address and that after installation you can't see our app being displayed and we'll request access and get it all fixed up for you.
2: You might have (or previously had) another customer account app' installed that when uninstalled, left behind a bit of a mess of code. Not a worry though, just click on the 'Get in touch' button down below this article and let us know your store address and that after installation you can't see our app being displayed and we'll request access and get it all fixed up for you.
- I've installed the CustomerHub app, what next?
We recommend integrating your existing apps and building out your menu a little with your shopify pages, maybe your rewards program powered by another app like Growave, even add some custom fields or completely overhaul your customers profile section using the customer fields app to gather valuable customer information that can be used to promote your existing and future products.
I want to leave a review, how do I do that?
Thanks! Reviews help us to be able to spend more time responding to you and as well as other merchants, plus allows us more freedom to work on integrating other great apps that you suggest. Feel free to click on the link below to leave us a review once you've had a play around with the app: