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Klaviyo & CustomerHub Integration

Know everything about your customers and power up your marketing campaigns with the Klaviyo and Customer Hub integration
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Written by Ezra @ CustomerHub
Updated on June 20, 2023
Learn how to capture unique customer data through the customer account page and send targeted email and SMS campaigns using the Klaviyo and Customer Hub integration.

To enable the Klaviyo integration, first go to the Integrations tab and enable the Klaviyo integration:

Enable the integration and hit the save button:

Once enabled and saved, head over to the Configuration menu and select Custom Fields. You'll now see that any custom/metafields you've created are Klaviyo integration enabled

Haven't created any custom/metafields to start gathering customer information yet? Click on the below help guide to learn how to create custom/metafields:
Add metafields to your customer account page here

Once you've added the editable fields to the customer profile, your customers can update the fields directly from the profile tab in the customer account page:

These details are added directly to the customer as a Shopify tag which can be accessed from the Klaviyo app.

Simply open the Klaviyo app and go to 'Audience > Lists & segments'.

Select the 'Definition' 'Properties about someone' as well as 'Shopify Tags'.

In the 'Dimension value' drop down you'll now see the captured information from the customerhub app as shown in the below example:


You're now ready to start sending targeted campaigns to your customers!

Not sure how to create a campaign? Klaviyo has you covered with their handy help guide below:

How to create and send an email campaign


Want to learn more about Shopify tags? Click HERE
Tags: integration customer fields custom klaviyo powerup
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