CustomerHub Language FAQ: Translations and Language Support

Q: How many languages can I translate my CustomerHub app into?

A: You can translate your CustomerHub app into up to 5 languages.

Q: How do I enable languages in my Shopify store?

A: Go to your Shopify admin, navigate to "Settings > Store languages," and add the desired languages for your store.

Q: How do I access the Language section in the CustomerHub app?

A: From the CustomerHub app, go to the "Customize" tab and click on the "Language" section.

Q: How do I add translations in the CustomerHub app?

A: Choose the language you want to translate from the dropdown menu in the "Language" section of the CustomerHub app, and manually update the language fields for each element you wish to translate. Click "Save" to apply the changes.

Q: Does CustomerHub provide auto-translation?

A: Yes, CustomerHub provides auto-translation for multiple languages. If your desired language isn't auto-translated, contact our support team, and we'll add it for you.

Q: Can I customize individual field translations?

A: Yes, you can customize individual field translations by updating the text in the "Language" section of the CustomerHub app and clicking "Save" to apply the changes.

Q: How do I update the language for menu items in the CustomerHub app?

A: Use the Menu Builder in the "Customize" tab, click on the menu item you want to update, update the menu text and translations as needed, and click "Save" to apply the changes.

By referring to this FAQ, you can better understand and utilize the language support and translations features available in the CustomerHub app, ensuring a smooth and accessible experience for your customers.