CustomerHub PowerUps FAQ: Your Questions on Integrations Answered

Q: What are CustomerHub PowerUps?

A: CustomerHub PowerUps are integrations with third-party apps that expand the functionality of your Shopify store's customer account page. They enable you to add features like wishlists, invoice downloading, and email marketing preferences to your customer account page, providing a richer and more personalized experience for your customers.

Q: How do I enable a PowerUp in CustomerHub?

A: To enable a PowerUp, go to the CustomerHub app, navigate to the 'PowerUps' section, and find the app/PowerUp you'd like to enable. Click the 'PowerUp' button on the app/PowerUp, toggle the status from 'Disabled' to 'Enabled,' and click 'Save.'

Q: Can I use multiple PowerUps simultaneously?

A: Yes, you can enable and use multiple PowerUps simultaneously to add various features and functionalities to your Shopify store's customer account page.

Q: Do I need the third-party app installed for a PowerUp to work?

A: Yes, for a PowerUp to work, you need to have the corresponding third-party app installed and configured in your Shopify store. Ensure that you follow the app's onboarding instructions before enabling the PowerUp in CustomerHub.

Q: Are PowerUps included in my CustomerHub subscription?

A: All PowerUps are included in your CustomerHub subscription, and there are no additional costs for using them. However, you may need to subscribe to the third-party apps separately.

Q: How do I add a PowerUp to the customer account page menu?

A: After enabling a PowerUp in the 'PowerUps' section, you can choose to add the PowerUp to the customer account page menu. Click on 'Add PowerUp to Menu' after saving the PowerUp status, and you will be redirected to the menu builder. The PowerUp will be automatically added to the menu; simply click 'Save' in the top right corner to save your changes.

Q: Can I disable a PowerUp if I no longer want to use it?

A: Yes, you can disable a PowerUp by navigating to the 'PowerUps' section in the CustomerHub app, finding the app/PowerUp you'd like to disable, and toggling the status from 'Enabled' to 'Disabled.' Click 'Save' to apply the changes.