Adding a Form to the Customer Account Page: A Step-by-Step Guide Using CustomerHub Menu Builder

Incorporating forms into the navigation menu of your customer account page can improve user experience and facilitate communication with your customers. In this step-by-step guide, we'll demonstrate how to add a form to your customer account page navigation menu using the CustomerHub Menu Builder.

Step 1: Access the CustomerHub App

  1. Log in to your Shopify store's admin panel.
  2. From the left-hand side menu in the admin panel, click on "Apps."
  3. Find the CustomerHub app in your list of installed apps and click on it.

Step 2: Open the Customize Tab

  1. In the CustomerHub app dashboard, click on the "Customize" tab located in the top menu.

Step 3: Access the Menu Builder

  1. From the "Customize" tab, click on "Menu Builder".

Step 4: Add a Form to the Navigation Menu

  1. In the Menu Builder interface, click the "Shopify / App Page" button.
  2. Once the new menu item is added, click on "Edit" next to it.


Step 5: Customize the Form Integration

  1. In the "Select Page" dropdown, choose the form you want to add to your customer account page. Note that the form must already be created in your Shopify admin.
  2. Update the menu text to reflect the purpose of the form.
  3. Customize the menu text translation if your store supports multiple languages.
  4. Add tags to the menu item if needed.

Step 6: Save Your Changes

  1. Once you have completed your customizations, click the "Save" button in the top right corner to save your changes.

Your form is now integrated into your customer account page navigation menu, providing your customers with a seamless way to submit information or make inquiries. With the CustomerHub Menu Builder, you can continue to enhance the user experience by adding additional forms, custom links, Shopify pages, or app integrations as needed.